Rent Cafe

How to register for Rent Cafe

  1. For first time users you have to have your registration code. If you dont not know your registration code, Fargo Housing can provide it for you.
  2. Go to Rent Café Portal.
  3. Click on Resident Log In and follow the on-screen instructions.
  4. Be sure to select the correct property/program, if you have questions reach out to your property manager.
  5. If you do not have an email address you will need to create one.
  6. Once you have registered and logged in to Rent Cafe click on the Payments tab.

How to add payment accounts:

  1. To make payment through Rent Cafe, you must first add a payment accout (i.e bank account, debit card, or credit card). Bank accounts must also go through a verifications process before you will be able to make payments. This process involves making a small deposit into your account, which you then use the unique deposit amount to verify the account. The deposit can take between 1-3 business days before you will see it in your bank account.
  2. Fees:
    • ACH - Bank direct withdrawal
      • Free
    • Debit Card payments:
      • $3.95 for payments less than $1,000.
      • $4.95 for payments between $1,000-$2,000.
      • $9.95 for payments greater than $2,000
    • Credit Card payments:
      • 2.95% of total payment
  3. Note that if you choose to use a debit or credit card, you will be charged a service fee by the card's company. Fargo Housing Authority does not receive this fee, and it is non-refundable.

 

Once you have registered and logged into Rent Cafe, click on the Payments tab.

How to make one-time payments

  1. On the Make Payments tab, select Pay Now.
  2. Enter the amount to pay for each transaction and select the payment account from the dropdown. Note the service fee if paying by debit or credit card. The total amount of the payment will appear at the bottom. Choose Next.
  3. Review teh payment details and agree to the terms and conditions. If everything is correct, choose Submit Payment.
  4. Successful payments will result in a confirmation email and the payment summary will appear on the page.

 

How to set up recurring payments

  1. Select the Auto-pay setup tab.
  2. Please be aware that balances due may change from month to month. As a result, if you choose fixed monthly charges, your full balance may not be covered. Selecting Variable Monthly Charges would permit your payment amount to change to the balance due without further action from you.
  3. Variable Monthly Charges can be set up to pay select types of charges automatically. To do this, fill out the lines/information for each type of charge you would like to pay automatically (e.g. rent, electricity, water, sales & service, etc.).
    1. Auto-Pay Account – Choose from available payment accounts. Note that there is a service fee for credit card payments.
    2. Start Date – Recurring payments will be debited on the 5th of each month following this date. Must choose a future date.
    3. End date – Choose an end date or set the recurring payment end date to “Until I Cancel.”
    4. Pay on Day – Set to 5th.
    5. Payment Percent – Set to 100%.
    6. Max Pay Amount – Choose a maximum amount per charge type. Choose $0 to not set a max amount. If you set a max amount and then your rent amount changes to exceed the max amount, you will need to update your auto-pay settings.
  4. Choose Next. If there are no errors, a confirmation pop up will appear. Review the recurring payment details and agree to the terms and conditions. If everything is correct, choose Set Up Auto Pay.
  5. Successful setup will result in a confirmation email and a summary will appear on the page indicating the first payment date. It is recommended to pay any outstanding balances prior to the first payment date by using a one-time payment. This is because if you enrolled in Variable Monthly Charges and do not pay outstanding balances with a one-time payment, the first recurring payment will pay the full outstanding balance.
  6. When the confirmation pop-up is closed, the newly scheduled Auto-Pay will appear on the Auto-Pay Setup tab. You may edit or delete existing setups at any time.

 

Pay in cash using WIPS

  1. You can pay your bill in cash, check, or money order at participating stores such as Walmart, Casey's, and other participating retailers using the WIPS program.
  2. You can find out what local stores are accepting WIPS by clicking the button below to view a list of nearby locations. https://home.paynearme.com/merchant-locations/
  3. To make a payment using WIPS, you must present your account number/ barcode to the cashier. To get your account number, please contact Fargo Housing.
  4. Before you paying with WIPS, you are responsible for knowing how much you owe and how much you would like to pay. The cashier will not have access to your personal billing information and will not know your balance.
  5. When you make a WIPS payment you will be charged a service fee of $3.99

Pay by Check or Money Order

  1. Checks and money orders are accepted at 325 Broadway and at select properties ( please contact your property manager)
  2.  We have a kiosk in our lobby that accepts payments and will print a receipt.
  3. We also have a dropbox located on the north side of 325 Broadway.